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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Amanda Gregory

February 24, 2026

5  out of  5
rating by Amanda Gregory
"Brenda was very helpful and kind. The whole quote process was very easy. I would highly recommend working with her."
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Linda Adkins

February 23, 2026

5  out of  5
rating by Linda Adkins
"Fantastic staff! Very knowledgeable and helpful. Brenda makes experience easy."
We responded:
"Thank you, Linda! We appreciate your kind words and 5-star review!"
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Stacey Corneau

February 18, 2026

5  out of  5
rating by Stacey Corneau
"Great service. Candice Lucas was able to answer all of our questions, made our policy/company transfer easy, quoted us for a near future driver and even found us some extra discounts/incentives. Thank you for everything."
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C

February 16, 2026

5  out of  5
rating by C
"Candace is always very quick to answer my questions and explaining everything! If you need help with your insurance go talk to Candace and the other ladies in the office. They can all help you."
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Jeanette Milner

February 16, 2026

5  out of  5
rating by Jeanette Milner
"We have been with USSA for many years. I offhandedly mentioned to Candice that no one can beat USAA. She said give me a chance. Boy am I glad I did. We saved lots of money and now we have a local agent. The office women are always bright, cheerful and happy. Thank you State Farm and especially Candice."
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Karon Hildebrand

February 16, 2026

5  out of  5
rating by Karon Hildebrand
"Always so nice to deal with."
We responded:
"Thank you, Karon, for your kind words and the perfect rating. It's wonderful to hear that your experience with us has been positive. Your feedback is greatly appreciated and motivates us to continue providing excellent service."
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Glen gann

February 11, 2026

5  out of  5
rating by Glen gann
"Painless process at getting insurance"
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Margie Beasley

January 16, 2026

5  out of  5
rating by Margie Beasley
"We really enjoy doing business with the people in this office. They are knowledgeable and friendly. We especially enjoy the friendship we have developed with Brenda."
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Krysta Combs

December 10, 2025

5  out of  5
rating by Krysta Combs
"Best office around! Always quick to help, very friendly, and joyful!"
We responded:
"Thank you, Krysta, for your wonderful feedback! It's fantastic to hear that you find our office quick to help and friendly. Your kind words mean a lot to us, and we're glad to know you had such a positive experience. We look forward to continuing to assist you with your insurance needs."
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Larry Evans

December 3, 2025

5  out of  5
rating by Larry Evans
"Awesome people to work with made my claim very hassle free and quick"
We responded:
"Thank you, Larry, for sharing your experience. It's great to hear that our team was able to make your claim process hassle-free and quick. We appreciate your feedback and look forward to continuing to serve you."
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Robert Haring

November 16, 2025

5  out of  5
rating by Robert Haring
"Brenda is very helpful and always responds quickly."
We responded:
"Thank you, Robert, for sharing your positive experience with Brenda. It's wonderful to hear that her helpfulness and quick responses have made a difference for you. Your feedback is greatly appreciated and motivates us to continue providing excellent service."
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Nancy Russell

September 25, 2025

5  out of  5
rating by Nancy Russell
"Very professional and are prompt to answer questions."
We responded:
"It's wonderful to hear that our professionalism and promptness in answering your questions met your expectations. Your feedback is greatly appreciated, Nancy!"
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Kathy Stunkel

September 23, 2025

5  out of  5
rating by Kathy Stunkel
"Brenda and Candance have both been very helpful and knowledgeable in helping me with my insurance needs."
We responded:
"Thank you for sharing your positive experience with Brenda and Candance. It's wonderful to hear that they were able to assist you effectively with your insurance needs."
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Shannon Martin

September 12, 2025

5  out of  5
rating by Shannon Martin
"State Farm in Lebanon, MO has such great customer service.  When I have conversations with Candice and Brenda they are always so helpful and responsive.  It is so refreshing to have this communication with them.  They always try to find the best possible policy for my family that not only fits our needs but our budget as well."
We responded:
"Thank you, Shannon, for sharing your experience with us. It's wonderful to hear that Candice and Brenda have been helpful and responsive in finding the right policy for your family. Your feedback is greatly appreciated."
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Chantal Buckley

August 1, 2025

5  out of  5
rating by Chantal Buckley
"Brenda went above and beyond to help us!
The entire staff at the Lebanon office is knowledgeable, quick to help and perfect with their communication!"
We responded:
"Thank you so much for the 5-star rating, Chantal! We are thrilled to hear that you had a positive experience with our agency."
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Lisa Cunningham

July 30, 2025

5  out of  5
rating by Lisa Cunningham
"Brenda and Candace are great to work with. Very friendly and helpful. They get the best deal and have your back in every situation."
We responded:
"Thank you, Lisa, for sharing your positive experience!"
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Nikita Bowman

July 23, 2025

5  out of  5
rating by Nikita Bowman
"They are always so helpful, they go above and beyond with their customer service abilities. Thank you"
We responded:
"Thank you, Nikita, for your kind words and perfect rating. It's wonderful to hear that our team has been able to provide the level of service you appreciate. Your feedback motivates us to continue delivering exceptional service. We truly value your support."
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Tammy Jennings

June 25, 2025

5  out of  5
rating by Tammy Jennings
"I had the pleasure of speaking with Candace Jameson regarding health insurance. She was so very helpful, knowledgeable and courteous!"
We responded:
"Thank you, Tammy, for sharing your experience with us. It's wonderful to hear that Candace was able to assist you effectively with your health insurance needs. We appreciate your kind words and your perfect rating. Your feedback motivates us to continue providing excellent service."
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Brandy Sanders

June 25, 2025

5  out of  5
rating by Brandy Sanders
"I had a great experience working with Candace to find the best insurance for our needs. She is knowledgeable and able to answer all my questions! I will recommend her to anyone having insurance questions."
We responded:
"Thank you, Brandy, for sharing your positive experience with Candace! It's wonderful to hear that she was able to assist you effectively and answer all your questions. Your recommendation means a lot to us, and we're glad to have been able to meet your insurance needs."
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Jaden King

June 18, 2025

5  out of  5
rating by Jaden King
"Exceptional customer service. Brenda was great to work with and helped finalize our coverage after hours!"
We responded:
"Thank you, Jaden, for sharing your positive experience. We truly appreciate your feedback and are delighted to know that our team provided exceptional service. Your satisfaction is our priority, and we're here whenever you need us."
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Mark Klemin

June 18, 2025

5  out of  5
rating by Mark Klemin
"I had an outstanding experience working with Candice Gibbs at Carey Heitman State Farm in Lebanon! She was incredibly knowledgeable, professional, and went above and beyond to ensure I had the best coverage for my needs. Candice made the entire process seamless and stress-free, answering all my questions with patience and expertise. If you're looking for someone who truly cares about their clients, Candice is the one to trust. Highly recommend!"
We responded:
"Thank you, Mark, for sharing your experience with us. It's wonderful to hear that Candice provided you with such knowledgeable and professional service. Ensuring our clients have the best coverage and a stress-free experience is our top priority. Your recommendation means a lot, and we're glad to have earned your trust."
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Kaye Perry

May 27, 2025

5  out of  5
rating by Kaye Perry
"I absolutely love working with Brenda!"
We responded:
"You get 5 stars as well, Kaye! Thank you so much for your wonderful feedback! We're delighted to hear that you love working with Brenda; your support means a lot to us."
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Joshua Nutter

May 27, 2025

5  out of  5
rating by Joshua Nutter
"Always s friendly and helpful! Full of smiling faces, old school style. Love it!"
We responded:
"Thank you, Joshua! It's awesome to hear you appreciate our friendly and helpful service. We're grateful to have you as a customer."
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Mindy Hutson

May 27, 2025

5  out of  5
rating by Mindy Hutson
"Candace Jameson did a great job helping me with what I needed! Fast response and friendly service."
We responded:
"Thank you, Mindy, for sharing your experience with us. It's wonderful to hear that Candace was able to assist you promptly and with friendly service. Your feedback is greatly appreciated and helps us continue to provide excellent service."
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Linda Adkins

May 16, 2025

5  out of  5
rating by Linda Adkins
"Always the best!"
We responded:
"Thank you, Linda, for your wonderful feedback! It's great to know that you had such a positive experience. Your support means a lot to us, and we're here to help with any of your insurance needs."